|
Customer Support
Any difficulties or problems you have are very important to us. Please submit a trouble ticket for any problems you have either big or small. This will help us better track and resolve your problem quicker.
First, submit a trouble ticket. This will give us time to research and better solve any problem.
You can also send a detailed email to: support@americanrattan.com
and you can also leave us a s a detailed message toll-free at: 1-888-580-2817
(NOTE: Please do not call our toll-free sales line for support related issues)
Support Office Hours of Operation: Monday thru Friday7:30 a.m to 3:00 p.m. (Support is closed on weekends and holidays)
Please read the detailed warranty and returns information before e-mailing or calling support.
|
